Cost is $19/person for dinner

Topic:  

Top supplier problems addressed by Honda, and how it relates to our companies

Summary:  

Supply chain risks affect all of us. Some companies manage their supply chain risks more effectively than others.  We find those companies that have lived through major crises are those that manage their risks more effectively with proactive planning.  Learn some best practices on how your company can minimize supply chain risks.

Honda’s JD Powers rankings were deteriorating.   A pareto of their issues pointed to their supply chain as the top cause.  Honda evaluated 18 months of supplier quality and warranty rejects, supplier recalls, and supplier audit results. What they discovered were four common root causes for their supply chain problems.  Come hear us speak about this study, what Honda is doing, and what other companies are doing about managing their supply chain risks. 

Beyond quality problems, the second recession of the decade creates other supply chain risks.  Honda has a patented process and tools to manage risk in the supply chain including measures that can be added during times of economic and industry uncertainty.  We’ll also touch upon this aspect of supply chain risk and what other companies are doing from a bigger picture view.

Presenters:

Jim Lee is president of simpleQuE. Jim was formerly President and Chief Operations Officer for EAGLE Registrations. EAGLE provides third party certifications to ISO 9001, ISO/TS 16949, QS-9000, AS9100, TL 9000, ISO 14001, ISO 13485 and HACCP. His main responsibility was to oversee global operations for EAGLE throughout the US, China, Korea, Taiwan, Mexico and Ireland. 

Prior to joining EAGLE, Jim held executive management, engineering, procurement and quality positions with Emerson Electric, General Motors, Huffy Corporation and Systems Research Laboratories (Armstrong Aerospace Medical Research Laboratories. Jim also was an owner of

ACLASS Corporation in Arlington, Virginia that performs laboratory accreditations to ISO/IEC 17025.  ACLASS was sold to ANSI-ASQ National Accreditation Board (ANAB) in September 2007.  Jim serves on several boards.

With 25 years of experience in quality and manufacturing, Jim is a certified manager of quality/organizational excellence (#762) and certified quality auditor (#2766) with ASQ, an IRCA certified QMS lead auditor (#01187551), an IATF certified ISO/TS 16949:2002 auditor (#3-US-06-07-0467), and a RABQSA certified Aerospace Auditor (#95526). He holds a bachelor’s degree in electrical engineering from Ohio University and is also a six sigma quality black belt leader and champion. Having served on various ASTM subcommittees developing standards for juvenile products, Jim was appointed by the U.S. Department of Transportation to a blue ribbon panel of experts to resolve incompatibility issues between child seats and automobiles in 1995, and was awarded “Friend for Life” by the Colorado Advocates for Child Transportation Safety. In 1996 Jim was awarded Champion for Quality by ASQ and is currently a senior member.

Bill Mitchell is Business Development Executive of simpleQuE. Bill was formerly Regional Account Executive for BSI Group – a leading global provider of management systems assessment and certification solutions – where he oversaw sales of quality management registration services and served as the liaison between customers and auditors. 

Prior to joining BSI, Bill held the same position at QMI, North America’s leading management systems registrar and a pioneer in the ISO movement.  In addition to assisting in regional marketing analysis and development of programs, he helped develop and implement new product lines for the Cleveland-based company.  

Bill also was Midwest Sales Manager for CRS Registrar/SAI Global, where he increased sales by 83 percent while growing new customers 90%.  He implemented a Customer Loyalty/On Demand Service program by developing initial contact guidelines and created lost sales tracking to identify areas of improvement in the sales process.  In addition to planning new and current customer events, Bill developed source tracking to assist in the production of marketing programs and budget plans.  

Bill’s 19 years of customer-focused professional experience also includes success in automotive sales and small business ownership.  He has launched Internet sales programs, established offices in multiple markets and cultivated associations with a wide variety of audiences.  Above all else, he takes pride in customer service, building relationships and helping clients find solutions.