65 YEARS OF ASQ SECTION 0905
NORTHEASTERN INDIANA
1945-1949
How
ASQ Section 905 Got Started
During
the Second World War, the Office of Production, Research, and Development of the
War Production Board began sponsoring quality control classes at various
universities. The first lengthy course was at the University of Buffalo in
November 1943. In April 1944, two months before D-Day, Purdue University
Extension at Fort Wayne, started classes in Elementary Statistical Quality
Control under Keith Ross. "It was pretty elementary alright. We haven't
taught that kind of math since the 1960's," said Lowell Dusseau and Barb
Bulmahn IUPU statistics Professor. Advanced
Statistical Quality Control and one more just before the end of the war followed
the class.
In Chicago, home of the Society of Quality Control Engineers, on December 5, 1945, an organizational meeting was held with seven Fort Wayne members to ratify the formation of the Society for Quality Control Northeasten Indiana section (SQCNEI). The group included members of the Purdue classes as well as others primarily from the electrical products industry, such as Magnavox, General Electric, and Bowser. A total of 23 people joined.
Two
months after the founding of the Fort Wayne section, in February 1946, 253 members of 17
quality-related societies formed The
American Society for Quality Control. On April 10, 1946 Fort Wayne’s affiliation
with the ASQC was approved by its (15) charter members and by June of 1947
the FW section had grown to 43 members. The first national president was Dr.
Walter Shewhart, the Director of Quality Assurance of Bell Telephone Labs.
The 17 quality-related societies had sprouted from the classes organized during
war. For example, the courses at Buffalo lead to the ASQ section at
Buffalo. The Indianapolis section also arose from Purdue's classes and at
about the same time as the Fort Wayne section.

Dr.
Walter Shewhart, Director of Quality Assurance of Bell Telephone Labs
in an
undated photograph of approximately the 1920's
The
first national president was the Director of Quality Assurance at Bell Telephone
Labs. The 16 quality-related societies had sprouted from the classes organized
during the war. For example, the courses at Buffalo lead to the SQCE section at
Buffalo. The Indianapolis section also arose from Purdue's classes at about the
same time as the Fort Wayne chapter. Initially, with only a relative handful of
members (23), nearly everyone in the Northeastern Indiana section lent a hand to
the programming.
At the same time, the dinner programs at SQCNEI began. Topics included "Management Points of View Relative to Quality Control," "Use of Statistics in Forecasting Demand," "Quality Control in the Chemical Industry," and "X and R Charts and their relationship to Particular Problems. Deere & Co., Federal Products Co., Delco Remy, International Harvester, General Electric, Perfect Circle, and Magnavox sponsored the speakers for local member meetings. The influence of the electrical equipment, automotive, and truck dominated the early chapter.
The pioneering sections began the tradition of the Midwest Technical Conference in the very first year of ASQC, 1946. On a national scale, about 2000 attended the first Annual Technical Conference and second Midwest Conference in 1947. At that conference Walter Shewhart was named ASQC’s first honorary member. He had begun the concept of control charts in 1924 with an interoffice memo at Bell Labs. Those Labs also had luminaries such as Harold F. Dodge, Harry G. Romig, and John Tukey. Two years later in 1949 the First Shewhart Medal was awarded.

The impetus for the founding of ASQC came from the war effort. The drivers of quality in the war effort were founders in the electrical equipment industry such as Bell Labs with Shewhart and later General Electric, RCA, and Westinghouse. One of the General Electric team was Keith Ross, who led the founding of SQCNEI on that December day in Chicago.

1950-1954
The
Section continued the course that that had been developed in the first five
years: monthly meetings and All Day Conferences. During this period, the
Northeastern Indiana Section attracted Armand Feigenbaum for his first presentation
in 1953. “Does Quality Matter?” One indicator that it does help a company
prosper and survive is that of the firms providing leadership in 1953-54, at
least 40% stayed in northeast Indiana and retained the same name as they had
nearly 50 years ago. Salisbury Axle Works became part of Spicer Manufacturing
which was renamed Dana, and Magnavox stayed and was acquired by Hughes who was
merged with Raytheon in the late 1990s.
Topics
at the All-Day Conference began transforming from the military support
early in the decade like “Sampling Inspection As Used By The U.S. Navy",
to a more industrial orientation like “Ford’s Interest in Statistical
Quality Control”, and “Industrial Control Charts Using Compressed
Limits.”



The
role of a quality manager and engineer has broadened during the 1980’s and
early 1990’s. The expectations are that
the skill set includes human relations and “soft” management techniques. The
section was way ahead of the curve with Conference topics and Meetings offering
topics such as “Quality Control and Human Engineering”, “The Foreman’s
Place in Quality Control”, and “Customers Quality Certification.”

Northeastern Indiana ASQC Section logo as of 1950. The logo would stay the same through the mid-1980's.
1955-1959
Although section 905 memberships fluctuated, from a peak of (70) in 1950 it ended 1959 at (48) while averaging (57) for this period.
1960-1964
The monthly meetings and
annual All-Day Conferences continued, though by 1964 the conference had moved to
September to kick-off the ASQC year. The section hovered around 38-48 members,
but everyone seemingly had a job. The number of officers expanded from four to
eight. In addition to the existing offices of Chairman, Vice-Chairman,
Secretary, and Treasurer, posts of Jr. Past Chairman, Director Mid-West
Conference, Parliamentarian, and Auditing were added. The four
existing committees expanded to include
Scrapbook, Tellers, Arrangements, and Saddoris Award.
1965-1969
The
first effort at a subsection arose as the “Wabash Valley” subsection was
organized in Peru, IN on August 3rd. 1965. Five of Section
905’s officers and committee chairman attended to provide organizing guidance.
All aspects of membership in the Society were outlined by Harold baker, Richard
Vogel and Section 905 Chair
Richard Smith. There were 22 local
members from 14 industries like General Tire, Bailey Manufacturing and US
Gypsum. Attendance was drawn from
Wabash, Peru and Logansport.
On
September 7th. 1965 the newly formed Wabash Valley sub-section held its
election of officers at the Elks Club in Peru.
George Ridge past Chair of the Northeastern Indiana Section 905 was the guest
speaker.
The
15 Wabash Valley members present at this meeting signed a formal request for
recognition and guidance from the Northeastern Indiana Section. The Sub-Section continued
holding meetings and they were reported in Northeastern Indiana Section's monthly newsletter the
Nor’Easter thru May of 1967. Unfortunately, by September, 1967, the membership had
declined and they failed to develop into a full section.
In
1984 the Indianapolis Section started two subsections one in Lafayette and one
in Terre Haute and in 1986 ASQC
assigned Terre Haute the Wabash Valley section 0919 number.
Section 905 emphasized its education program
so its members would avoid, in the words of one article in the newsletter,
"personal obsolescence." The Section began to hold informal seminars
before monthly meetings to discuss quality issues and would have dinner during
the meeting's more formal presentation by a quality expert.
In 1966 ASQC began to
certify quality engineers, an important means of granting professional status
outside of state licensure. In 1967
The Section sponsored classes at Purdue University and worked with IPFW to set
up a 20 credit hour Quality certificate course in quality control. In September
of 1968 eight courses were offered from the IPFW Industrial Engineering
department. This attempt to formalize training for quality professionals
reflected a national trend.
During this period, the
Section was healthy and dynamic. Speakers featured at the monthly meetings came
from across the United States. The yearly program increasingly involved social
occasions like a "ladies night," dance, or golf outing. They even
instituted a management night to which quality professionals could bring their
boss. Membership included 80 to 90 quality professionals, and 40 to 50
members was normal attendance at meetings, though double that attended the
annual All-Day Conference.
As
Membership increased locally and Nationally, there was a push to increase
national dues. The National President wrote, "Our fast growing membership
demands and is entitled to services that cost more than the present dues bring
in!" The members voted down this proposal.
All
the news that fits, we print.
In September of 1968, the 19th all day conference feathered
speaker was Monsignor J. William Lester then Chaplain of Fort Wayne’s St.
Vincent Villa. During this period
and with some help from local industry, the section reached out all over the
country to obtain its dinner speakers.
Reading the Nor’Easter newsletters from this time period in Fort Wayne
reveals that most locations for the meetings and conferences no longer exist.



Forest R. Guimont trophy
1970-1974
The brilliant “The
Nor’Easter” ceased publication before the start of the 70’s. The Section
Chairman published irregular one-page newsletters, none of which survive today
in the section’s archives.
These five years would witness the transformation of quality from a control scheme to a strategic imperative. The Big Three came close to becoming the Big Two as Chrysler narrowly avoided extinction. International Harvester was not so fortunate. Also, “Made In Japan” became a hallmark, not a derogatory phrase. The section grew from 109 members to 160, a rate of growth of 50% .
Sadly, only a very few
archives remain of this time. One points up that 0905, having dominated the
region in the Saddoris Award during the late 60’s was now 5th out of 6th
sections in Region 9 according to the Region 9 newsletter, the ”ASQC
Weathervane.”
The
recent discovery of many of the 905 Board meeting records from 1973 thru 1977
indicate the section was very active in all the phases of operations including
Four or five board members were from the sections founding years. Most
monthly meetings brought in speakers from
larger companies in the neighboring
states and December ladies nights were a big deal.
During the seventies membership held steady at around 110 but in1978,
with an aggressive campaign it rose buy (50) and year end balances for most of
the seventies were between $400 and $1500.
Scholarships would not begin until the mid eighties.
Some
educational activities were promoted thru IUPU as Dr. Keith Ross promoted the
addition of courses to the Quality Certificate program.
1980-1984
Some
time in 1980, the newsletter “The Histogram” begins publishing as a single sheet flyer.
In September of 1981 with
stagnate membership growth and a cash
balance of $156.00 a section board meeting was held at Manco Products to plan
activities for the 80-81 Section year. The
meeting was attended by David Braun (Chair), Ed Wolfe, Doyle Myers, and new
member Magnavox ASQC-CQE Lowell Dusseau were topic of the discussion was the
Management Plans for the Section. After
the discussion Mr. Dusseau suggested that the section membership would increase
if better programs could be provided across the board,
including a course to prepare the members to
take the ASQC-CQE, CQT & CRE exams.
This would provide the funds to support improved programs, conferences
and scholarships similar to the Rockford ILL. Section.
For monthly meetings, all effort would be made to get the best speakers;
the all
day of the conferences would be expanded. Lowell
Dusseau agreed to solicit local industry for funds to purchase videotapes and other
materials with the goal set at $2,500.00. Without
hesitation, Magnavox and Tokheim
Corporations provided the needed funds.
It
was “Morning in America.” The year was 1984 that President Reagan declared
“National Quality Month.” Max Dillie noted in the margin of his newsletter
that, ” Mr. Rehg said Champion Spark Plug had a QC Circle.”

The Spring Conference of
1984 featured “Productivity-Japanese Style.” This was a series of four
one-hour tapes on Japanese Production methods. The keynote speaker was Herman
Wilson of Magnavox.
The section finished
1984 with 184 members and the region had 10 sections.
The
section membership stands at 229, an increase of 50 percent.
The number of CQEs has increased from 12 to 46, and the treasurer reports
a balance of over $5,000.00. Also,
the Section has begun a $600.00 annual scholarship program for its members and
the section management plans remain unchanged.

In 1984 Magnavox Electronic Systems Company receives recognition from
ASQC Section 905 for its many years of Support. (Left to Right ) MESC Vice Presidents:
James
T. Thompson & Homer T. Kipling & ASQC’s Chair- David Braun, Vice Chair -Bob Seay, Education
Chair-Lowell Dusseau
1985-1989
In September 1986, Shin Taguchi, flew in from Evansville, and replaced Diane Byrne, who was to speak on introduction to (The Taguchi Method) but she become ill. Thanks to Lowell Dusseau (Chair) whom did some fast footwork to bring Shin to Fort Wayne. The Section meeting was held at the Marriott Hotel Ballroom with a new regular meeting record of 106 attending. Shin, the son of Japan’s automotive quality industry and author of the hot new book “The Taguchi Method “ Dr. Genichi Taguchi’s quality loss function.
In 1987, 37 people took the CQE exam and 26 passed. The board had discussions about finding a permanent foundation to support the section's scholarship program. In November 1997, the 39th All Day conference is held at the new Grand Wayne Center with over 300 people attending and 16 vendor booths were set up. In 19889, the relationship with Ivy Tech (Indiana Vocational and Technical College) begins as Lowell Dusseau conducts the first CQT refresher course there. 1989 saw the big happening: Phil Crosby in Fort Wayne.
Mr.
Crosby was best known for his book, “Quality Is Free.” He had started the Zero
Defect program in the early 60’s.
Zero Defects (ZD)
had made some impact during that time. Mr. Crosby formed his consultancy in 1979
and made major inroads on the thinking about quality. His work brought the Cost
of Quality into the mainstream terminology.

Phil Crosby presenting in Fort Wayne

January 1989, Phil Crosby in Ft. Wayne. (L-R) Dave Masanz, Les Flott, Chuck Roe, Lowell Dusseau, Phil Crosby, Hank Gallmeyer, and Doyle Meyers.
Magnavox sponsored
Crosby. According to Lowell Dusseau, General Electric had brought him in for a
consult, and then allowed the Section to coordinate a major presentation at a
special noon luncheon for the section and the public. According to Dave Masanz,
“the luncheon was held at the Grand Wayne Center, and well over 900 people
attended.”
including most of Magnavox Management.
The Section is presenting two $600 scholarships each year and it now has a treasury of $28,000 which is expected to continue to increase. The section has committed to sponsor and hold the 46th Midwest Quality Conference in October 1991.
1990-1994

By 1990 Fort Wayne was beginning to lose Jobs as International Harvester had left for Ohio and GE sent most of its work to plants in Mexico and many smaller automotive suppliers were moving to the south to support the new Japanese auto manufacturers. However section 905 was in high gear with over $36,400 in the scholarship fund and membership growing.
Introduction of national standard ISO-9000 Quality System Registration scheme became a source of job security, educational opportunities and growth to section membership. Now many small and medium companies added quality personal and this prompts the section to add a certified quality auditor refresher course to its roster of courses. All this and the new automotive and national registrations that come along during the 90’s made the 1990’s the golden years for Quality and for most Quality Professionals.
Barb Buhlman
became the first woman to win the Guimont award in 1990.
The year 1991 started off with the section hosting the Midwest Conference
at the Grand Wayne center in Ft Wayne. The attendance was over 420 section
members, the second highest ever for the Midwest Conference. Unfortunately, it
was the last Midwest Conference held in Fort Wayne.

Quality was diversifying
further, increasingly being directed beyond just manufacturing. Monthly
section meetings included Quality at FedEx, Quality with a Shared Leadership
Organization, and Customer Service: Measurement and Compensation for
Excellence.
Computers were really beginning to be found in many applications. Perhaps this is highlighted by the presentation in 1993 of ”The Wonders of Normal Probability Paper,” a dying art in the face of SPSS, Mathematics, Omnitab and Minitab.
In late 1992, out of fear that Indiana would fall behind neighboring
States in gaining ISO Registrations the State of Indiana’s Governor
established the Business Modernization and Technology Corp.
The state of Indiana was divided into four regions and regional Directors
were appointed for each. In December
of 1996 Sec.905’s
Lowell
Dusseau was appointed Northeastern region’s second Director and in 1999 the
third was John Meier. Because
BMT’s training program was almost free to small and medium sized companies
over 250 were guided to the various ISO Registrations however its funding was
terminated 2004.
The section finishes 1994 with a membership of 875 and the scholarship fund has reached $71,000 and the section has awarded seven $750.00 scholarships. From 1991 to 1995 growth was 55% to 1010 members.
1995-1999
The future of the section still looks bright but change is in the air as
its largest supporter Magnavox does major downsizing when defense spending is
cut and the company is sold to Raytheon. Employment
at Magnavox drops from over 9000 spread over eight plants at its peak in 1992,
to one plant with a 1000 and only 8 ASQ members were left. This and the many
other manufacturing plant relocations closings from 1995 on, resulted in the section membership
peaking at 1010 in January, 1996, then stay level until January, 1998, before
beginning a long slow decline.
The Quality profession world was changing rapidly. As the Histogram and meeting topics indicate, many companies were taking the lead in installing quality systems using ISO 9000; 1994 as their guide. Also three USA automakers and GMAC got together and devised QS-9000 that would be applied on their suppliers but not on themselves.
1n 1996 ISO14001environmental standard was introduced, but it was very slow to be implemented. To recognize the changes, in 1997, ASQC (American Society for Quality Control) changed its name to ASQ (American Society for Quality).
Change came to the section as well. The first women chairpersons were elected. In 1996, Ann Thompson, followed in 1998 by Beverly Synovitz were elected chairpersons of the section. Also, a third woman, Bonnie Marschand earned the Guimont Award.

Bonnie Marschand receiving the Guimont Award from Jan Schroeder

From
its
start to the mid nineties, Section 905 has spawned four ASQ Fellows.
Section founders Dr. Keith Ross and George Ridge were the first.
Then in the mid 1990’s Les Flott and Henry Gallmeyer became ASQ
Fellows. Also during the late
1990’s due to lack of willing instructors the section board members decided to
transfer the certification preparation courses over to IVY Tech with a revenue
sharing agreement.
During 1996,
section management decided to invest $15,000 of the section savings for
scholarships in mutual funds with ASQ Headquarters in Milwaukee.
Over the years additional funds were invested and the amount on account
with ASQ grew to $85,520 nine years later.
The
section finishes the decade with a scholarship fund balance of $62,819 and total membership
of 923. (See Appendix A)
2000-2004
The section membership by 2005 had declined to 579 members, but in June 2005 has a fund balance of $94,911.45. ASQ Section 0905 began acting in concert with other area quality-oriented groups, including TQM Network, with whom the section co-hosted five All-Day Conferences starting in 2002.
2005-2009/10
The section was still using the multi-speaker format for their
All Day conferences but attendance had dwindled down to thirty-two in 2005-2006 and the
2006-2007 conference was cancelled for lack of attendance.
At the recommendation of John Chalmers, for the next three conferences, single speakers would be selected based on their
national recognition as a speaker from the world of quality professionals.
It worked for the next three all-day conferences as the 2007-2008,
2008-2009, and 2009-2010 conferences had sufficient attendance to continue the
conferences. The
speakers were Donald Wheeler, Forest Breyfegle and Dennis Arter, all authors of
technical books on quality engineering processes.
From the beginning ASQ being the only
professional
group focused on “quality control” to the present day first among equals
in quality “systems” and “standards,” ASQ has raised the profession from
infancy, through adolescence, to model citizen.
As of June 2010, the section’s membership is down
to 410 and the section funds stand at $65,000.00.
Let us hope that the next Celebration Book revisions speak of the next
Grand Age of Quality and Northeastern Indiana Section 905’s role in keeping faithful to
its mission of promoting the growth of our areas Quality Professionals.
Thanks
to all those contributors who supplied Old Nor’Easters, Histograms and other
key data for this very long and challenging effort.
To
Dan Templeton for his great first Draft.
Special thanks to John Chalmers, David Masanz and Mindy Robinson for
their many inputs and contributions to this History.
To
Lowell Dusseau for completing this final Celebration Book 65 Years of ASQ
Section Northeastern Indiana ---April 2010
Note:
All the newsletters and other data used for this effort have been archived
and
List
Of Appendix’s:
B: List of Scholarships awarded
D:
Officers & Committee Chairs.
E:
Year-end Financial data.
F: Notable Events and Highlights